Privacy policy

Last Updated: May 25, 2026

This Privacy Policy describes how Vidiok ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://vidiok.com(the “Site”), or otherwise interact with our services (collectively, the “Services”).

1. Personal Information We Collect

We collect personal information necessary to operate our store and provide our services. This may include:

Contact Information:
Name, billing address, shipping address, phone number, and email address

Order Information:
Details related to your purchases, including products ordered and transaction records

Payment Information:
Payments are processed securely through third-party providers (such as Shopify Payments, PayPal, or other supported gateways). We do not store your full payment card details

Account Information (if applicable):
Login credentials and saved preferences

Device & Usage Data:
Information such as IP address, browser type, time zone, and interactions with our website through cookies and similar technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process payments, fulfill orders, and arrange delivery
  • Customer Support: To respond to inquiries and provide assistance
  • Communication: To send order updates and service-related messages
  • Marketing (Optional): To send promotional emails only if you have opted in
  • Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions

3. Sharing of Personal Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

  • Shopify: Our e-commerce platform provider
  • Payment Providers: Such as PayPal or other secure payment gateways
  • Logistics & Fulfillment Partners: To ship and deliver your orders
  • Legal Authorities: When required to comply with applicable laws or regulations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage, and enhance your browsing experience.

You can control or disable cookies through your browser settings. For more information about how Shopify uses cookies, please refer to Shopify’s official documentation.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to the data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. This includes the use of SSL encryption and secure third-party service providers.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States. By using our Services, you acknowledge and agree to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: Vidiok
Website: https://vidiok.com
Email: hello@vidiok.com
Phone: +1 702-538-1962
Address: 113 Winery Ct, Vine Grove, KY 40175, United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (Eastern Time, ET)
Sunday: Closed